rummy star

rummy star App support

Contact
+91 4368422356

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy star:

Q1: How to log in after installing the rummy star?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify and complete the login process. This eliminates the need for a password or email login, providing a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you're still having trouble receiving the OTP, click on send again. If the OTP doesn't arrive, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The rummy star:

Q1: What is the minimum withdrawal amount in the rummy star?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can withdraw your genuine earnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all bank details. This information is required for verification purposes. Saving your details correctly will ensure a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payments are not processed immediately.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the user. You are free to withdraw any winnings earned from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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